Privacy Policy

The controller responsible for the processing of personal data is:

Ticino Arbitration Centre Viale Carlo Cattaneo 1 6900 Lugano Switzerland

This Policy applies to personal data processed by the Centre in connection with:

• the use of the Centre's website

• communications with the Centre

• the administration of arbitration proceedings conducted under the Arbitration Rules of the Centre

The confidentiality of arbitration proceedings and access to arbitration documents are governed primarily by the Arbitration Rules of the Centre.

The Centre may process personal data including, where relevant:

• identification details (such as name and professional title)

• contact details (such as email address, telephone number, or business address)

• professional information relating to parties, counsel, arbitrators, experts, or representatives

• information contained in submissions, correspondence, or procedural documents

• technical information relating to the use of the website

Personal data is processed only to the extent reasonably necessary for the relevant purpose.

Personal data may be processed for purposes including:

• administration of arbitration proceedings

• communication with parties, arbitrators, counsel, and other participants in proceedings

• administration and operation of the Centre

• responding to enquiries or communications

• maintaining records relating to arbitrations

• ensuring the security and integrity of electronic communications and systems

• compliance with legal or regulatory obligations

Personal data is processed where such processing is necessary for the legitimate activities of the Centre, including the administration of arbitration proceedings, or where required by applicable law.

By submitting information to the Centre or participating in arbitration proceedings administered by the Centre, individuals acknowledge that such processing may occur as part of the administration of the arbitration.

Personal data may be disclosed where necessary for the administration of arbitration proceedings, including to:

• arbitral tribunals

• parties and their representatives

• experts, witnesses, or service providers involved in the proceedings

• competent courts or authorities where required by law

Disclosure may also occur where reasonably necessary for the recognition, enforcement, or challenge of arbitral awards.

Documents and information relating to arbitrations may be retained as part of the official case record of the arbitration in accordance with the Arbitration Rules of the Centre.

The Centre may maintain electronic archives of arbitration records for a limited period following the conclusion of proceedings.

The Centre's website may use standard technical tools, including cookies and analytics services, in order to maintain the functionality, security, and general performance of the website.

Such tools may collect limited technical information relating to the use of the website.

The Centre may process or store information using technical infrastructure located within the European Union or other jurisdictions offering an appropriate level of data protection.

The Centre takes reasonable technical and organisational measures intended to protect personal data against unauthorised access, loss, misuse, or alteration.

However, no electronic system can guarantee absolute security.

Individuals may request information concerning personal data relating to them that is processed by the Centre, subject to applicable legal limitations and obligations arising from arbitration proceedings.

Requests may be addressed to: office@ticinoarbitration.ch

The Centre may update this Privacy Policy from time to time where necessary to reflect legal, operational, or institutional developments.

The version published on the website of the Centre shall be the current version.